How long does it take to get a refund for an item bought at the store/online?
If you've purchased an item from our stores or our website and you need to return your item please click here for more information on how to do this.
Once returned to us refunds can take between 3-8 working days depending on your bank processes. Please see below for further information:
** From Receipt of parcel in the Distribution Centre
| Returns via store | Returns via courier & post office | |
|---|---|---|
| Payment Method | Timescale | Timescale |
| Credit / Debit Card | 5 Days | 8 days |
| Paypal | 3 Days | 6 days |
| Klarna | 3 Days | 6 days |
| Apple Pay | 3 Days | 6 days |
| Gift Card / E Gift | 3 Days | 6 days |