How do I contact Klarna, Payment Assist or Clearpay?
Should you wish to contact your finance provider, you can find their contact details below.
Payment Assist - Should you wish to contact Payment Assist regarding your payment plan, you can contact them on:
Tel: 01664 503151 - between 9am-6pm, Monday to Friday.
Email: admin@payment-assist.co.uk.
Mail: Payment Assist, Pera Business Park, Nottingham Road, Melton Mowbray LE13 0PB.
Klarna – If you need to contact Klarna, please use the following details:
Phone: Freephone - 0808 189 3333 or Local rate: 0203 005 0833 on Monday to Sunday, between 9:00am-6:00pm (excluding public holidays).
Live Chat - Available 24/7 through the Klarna App or via the Klarna Customer Service website.
Clearpay – You can contact Clearpay in a number of ways to meet your own preferences, including:
Online Help Centre - Visit the Clearpay Help Centre: https://www.clearpay.co.uk/en-GB/help
In-App Support - Log in to the Clearpay app and use the messaging or support function to contact their customer service team directly.
Telephone - UK Customer Support: +44 (0)20 4572 0628
Online Contact Form - Customers can submit enquiries via the contact options available within the Help Centre or their Clearpay account.