Contact Us
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- Contact Us We're currently experiencing technical difficulties, which may mean longer response times from our Customer Support team. In the meantime, you may find the answer you're looking for in our FAQs. Thank you for your patience Halfords Retail Queries for your local store are initially handled…
- Complaints Procedure We're currently experiencing technical difficulties, which may mean longer response times from our Customer Support team. In the meantime, you may find the answer you're looking for in our FAQs. Thank you for your patience What is Halfords Complaints Procedure? Our responsibility Halfords prides…
- How do I contact my local store? We're currently experiencing technical difficulties, which may mean longer response times from our Customer Support team. In the meantime, you may find the answer you're looking for in our FAQs. Thank you for your patience. You will find the answer to most queries in our FAQs using the…
- How do I contact my local store? We're currently experiencing technical difficulties, which may mean longer response times from our Customer Support team. In the meantime, you may find the answer you're looking for in our FAQs. Thank you for your patience You will find the answer to most queries in our FAQs using the search…
- FCA regulated products and services complaints procedure At Halfords Group, we are committed to providing our customers with the best possible service. We take accountability and want to make sure we deliver on our promises, however, we understand that sometimes things do not always go to plan, and we may need to put things right. If things do not go to plan…
- Leave us a review! We really appreciate any feedback you wish to leave us and the time you have taken to provide us with your thoughts, we regularly monitor our Google Reviews pages and if you want to give us some feedback of your own, it would be more than welcome!
- Who should I contact if I’m not satisfied with work completed on my vehicle? We always strive to complete repairs to a high standard and all our repairs come with a 2 year/24 month quality guarantee. Should you experience any issues with the work we have carried out within that time, you should contact your local garage who will be best placed to advise on any necessary inspections…
- Your Alternative Dispute Resolution (ADR) Options We will always try to help you in any way we can with your concerns. If you have yet to contact us regarding your complaint, you can find our Complaints Process here. However, it may not always be possible to resolve a concern to your satisfaction and, should this occur, please see below your Alternate…
- Update on existing case We're currently experiencing technical difficulties, which may mean longer response times from our Customer Support team. In the meantime, you may find the answer you're looking for in our FAQs. Thank you for your patience. If you are waiting for an update on an existing case, one of our Experts…
- When is my local Halfords store open? Take a look at our store locator page. Simply pop in your postcode and your local store's opening hours will be shown.