Browse most popular articles in Customer Support

• Contact Us
• FCA regulated products and services complaints procedure At Halfords Group, we are committed to providing our customers with the best possible service. We take accountability and want to make sure we deliver on our promises, however, we understand that sometimes things do not always go to plan, and we may need to put things right. If things do not go to plan…
• How do I contact my local store? You will find the answer to most queries in our FAQs using the search bar above. Queries for your local store are initially handled by Customer Support so if you are unable to find what you need, please contact us via Live Chat. We are able to resolve most queries via this route but should you need…
• Leave us a review! We really appreciate any feedback you wish to leave us and the time you have taken to provide us with your thoughts, we regularly monitor our Trustpilot and Google Reviews pages and if you want to give us some feedback of your own, it would be more than welcome!
• Update on existing case If you are waiting for an update on an existing case, one of our Experts will be in touch as soon as possible via your preferred method of contact.  If you need to speak to an agent about something else, simply click the 'Chat with an Expert' button in the bottom right-hand corner of your browser.   
• Halfords company website The Halfords company website can be found here. It contains corporate information, our Strategy and Responsibility statements, contact details and financial reports.
• UGC Privacy Policy Online Content Upload Terms and Conditions These terms set out how Halfords Group PLC (“Halfords”) will use direct uploads of user photos, text, graphics, audio, video, location information and comments generated by you and which you have agreed that we can use (“User Content” or “User Generated…