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{"nodes":{"5962":{"ID":"contact-us_0","answer":"","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/halfords\/Modules\/getting-in-touch\/Topics\/customer-support:5962:74","entry_ref":"5962","entry_ref_encrypted":"TR7NUNV9CR4ILRJ1Q1UO6EDEO2","entry_uid":"ancqv4lewk3ekjworqyqp4f6iw","label":"","question":"To get you through to the right team, please choose one of the following options:","choices":{"1":{"ID":"contact-us-v2_5","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/halfords\/Modules\/getting-in-touch\/Topics\/customer-support:6036:71","entry_ref":"6036","entry_ref_encrypted":"SDV6CI0FPMBQ0L54QTNAHDP3M8","entry_uid":"anfai2wvzfifey4rxt2ghxhefo","head_ref":"6032","label":"","link_text":"Cycling products and services","order":"1","tail_ref":"5962"},"5":{"ID":"contact-us-v2_18","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/halfords\/Modules\/getting-in-touch\/Topics\/customer-support:6463:58","entry_ref":"6463","entry_ref_encrypted":"TC8QTUH82D5ST0KF61K8SQ775M","entry_uid":"aoogguqoxufirr4p3fgu6cc342","head_ref":"6462","label":"","link_text":"Other","order":"5","tail_ref":"5962"},"2":{"ID":"contact-us-v2_6","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/halfords\/Modules\/getting-in-touch\/Topics\/customer-support:6037:71","entry_ref":"6037","entry_ref_encrypted":"LUVQ6P7BCPOA4A338K7S6PJ5VM","entry_uid":"anfai3fhzgykusvazhzgjugk7s","head_ref":"6031","label":"","link_text":"Motoring products and services","order":"2","tail_ref":"5962"},"3":{"ID":"contact-us-v2_14","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/halfords\/Modules\/getting-in-touch\/Topics\/customer-support:6459:59","entry_ref":"6459","entry_ref_encrypted":"QDURMCMTEHIUASJUQ02METO688","entry_uid":"aomf4wn3r3vcfwi6wvlmbq7de6","head_ref":"6456","label":"","link_text":"Halfords Motoring Club","order":"3","tail_ref":"5962"},"4":{"ID":"contact-us_51","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/halfords\/Modules\/getting-in-touch\/Topics\/customer-support:5964:74","entry_ref":"5964","entry_ref_encrypted":"MM3K3HN5DEABPGIAVNS1OFTDQ6","entry_uid":"ancqv55ztdr3tb37zt6xdvt4bg","head_ref":"5959","label":"","link_text":"Cycle2Work","order":"4","tail_ref":"5962"}}},"6035":{"ID":"contact-us-v2_4","answer":"<img class=\"image-node\" src=\"\/\/halfords.cust.verint-km.com\/resources\/halfords\/getting-in-touch\/Live-Chat-icon.png\" alt=\"Live Chat icon\"><\/p>\n Chat with us by clicking the \"Chat with an expert\"<\/strong><\/span> button in the bottom-right corner of your screen.<\/p>\n <\/p>\n<img class=\"image-node\" src=\"\/\/halfords.cust.verint-km.com\/resources\/halfords\/getting-in-touch\/Phone-icon.png\" alt=\"Phone icon\"><\/p>\nYou can call us on 0330 135 9779.<\/strong> Our lines are open:<\/p>\nMonday - Friday: 8am - 8pm Saturday & Sunday: 8am - 6pm<\/p>","endNodeData":"","endNodeType":"","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/halfords\/Modules\/getting-in-touch\/Topics\/customer-support:6035:71","entry_ref":"6035","entry_ref_encrypted":"N8R5S695M6EK3IO2576T64JVCA","entry_uid":"anfai2fut6g3cumib7cpluhmys","label":"","question":"Contact our Customer Support Team","choices":[]},"6032":{"ID":"contact-us-v2_1","answer":"The quickest way to reach us is through Live Chat<\/strong><\/span>. To get started, simply click the \"Chat with an Expert\" button in the bottom-right corner of the screen.<\/p>\nWe are also available via our Social Media<\/strong> <\/span>channels - click on one of these icons and send us a DM to speak to us via Facebook, Twitter or Instagram.<\/p>\n<a href=\"https:\/\/en-gb.facebook.com\/HalfordsUK\/\"><img class=\"image-node\" src=\"\/\/halfords.cust.verint-km.com\/resources\/halfords\/getting-in-touch\/Facebook-icon.png\" alt=\"Facebook Icon\"><\/a>  <a href=\"https:\/\/twitter.com\/Halfords_UK\"><img class=\"image-node\" src=\"\/\/halfords.cust.verint-km.com\/resources\/halfords\/getting-in-touch\/twitter-x-1.jpeg\" alt=\"Twitter X 1\"><\/a>  <a href=\"https:\/\/www.instagram.com\/Halfords_uk\/\"><img class=\"image-node\" src=\"\/\/halfords.cust.verint-km.com\/resources\/halfords\/getting-in-touch\/Instagram-icon.png\" alt=\"Instagram icon\"><\/a><\/p>\nYou can also call us on 0330 135 9779<\/strong>. Our phone lines are open:<\/p>\nMonday - Friday: 8am - 8pm Saturday: 8am - 6pm Sunday: 10am - 5pm<\/p>","endNodeData":"","endNodeType":"","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/halfords\/Modules\/getting-in-touch\/Topics\/customer-support:6032:71","entry_ref":"6032","entry_ref_encrypted":"HL8LPKMD79RC6E2GSVB23IQ6BM","entry_uid":"anfahyyum7jesmpha5wbixxmtw","label":"","question":"Contact our Customer Support Team","choices":[]},"6033":{"ID":"contact-us-v2_2","answer":"","endNodeData":"","endNodeType":"","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/halfords\/Modules\/getting-in-touch\/Topics\/customer-support:6033:71","entry_ref":"6033","entry_ref_encrypted":"PDGDJSMBJSRSCFIP9L9EHDVGGK","entry_uid":"anfahzhveis4pz3t53tqpn75yc","label":"","question":"Is this regarding a service in one of our garages or at home\/work?","choices":{"2":{"ID":"contact-us-v2_9","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/halfords\/Modules\/getting-in-touch\/Topics\/customer-support:6040:71","entry_ref":"6040","entry_ref_encrypted":"J79TKKGF90DN8VTSQVCTK2VDEM","entry_uid":"anfai4sfys245gu7sasqikduek","head_ref":"6035","label":"","link_text":"Home\/work","order":"2","tail_ref":"6033"},"1":{"ID":"contact-us-v2_10","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/halfords\/Modules\/getting-in-touch\/Topics\/customer-support:6041:71","entry_ref":"6041","entry_ref_encrypted":"IT1EM10PNG491ES1N72AK6LGT6","entry_uid":"anfai5emo7dqthmoonarnm3uw2","head_ref":"6034","label":"","link_text":"Garage","order":"1","tail_ref":"6033"}}},"6034":{"ID":"contact-us-v2_3","answer":"<img class=\"image-node\" src=\"\/\/halfords.cust.verint-km.com\/resources\/halfords\/getting-in-touch\/Live-Chat-icon.png\" alt=\"Live Chat icon\"><\/p>\n Chat with us by clicking the \"Chat with an expert\"<\/strong><\/span> button in the bottom-right corner of your screen.<\/p>\n <\/p>\n<img class=\"image-node\" src=\"\/\/halfords.cust.verint-km.com\/resources\/halfords\/getting-in-touch\/Phone-icon.png\" alt=\"Phone icon\"><\/p>\nCall us on 0330 135 9779<\/strong> - our phone lines are open:<\/p>\nMonday - Friday: 8am -6pm <\/p>\nSaturday: 8am - 4:30pm <\/p>","endNodeData":"","endNodeType":"","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/halfords\/Modules\/getting-in-touch\/Topics\/customer-support:6034:71","entry_ref":"6034","entry_ref_encrypted":"MT84V990JH5DM656APDF0NI1LQ","entry_uid":"anfahzx22sf2kqi7pxba2ayuwg","label":"","question":"Contact our Customer Support Team","choices":[]},"6462":{"ID":"contact-us-v2_17","answer":"<details>\n<summary>Halfords Corporate and Financial Public Relations<\/strong><\/summary>\nFor queries relating to our press releases please email <\/span>halfords@powerscourt-group.com<\/span><\/span><\/p>\n<\/details><details>\n<summary>Halfords Group Head Office<\/strong><\/summary>\nClick <a style=\"color: #000000;\" href=\"https:\/\/www.halfordscompany.com\/contact-us\/\">here<\/a> <\/strong><\/span>for more information<\/p>\n<\/details><details>\n<summary>Halford Careers<\/strong><\/summary>\nFor any vacancy or job enquiries visit our careers site <a style=\"color: #000000;\" href=\"https:\/\/www.halfordscareers.com\/\">www.halfordscareers.com<\/a><\/strong><\/span>, or email resourcing.team@halfords.co.uk<\/span><\/span>.<\/p>\n<\/details><details>\n<summary>Bikes4Work<\/strong><\/summary>\n(ROI Only) (+44<\/strong>) 0345 504 6444<\/strong> open from 08:45 to 17:00 Monday to Friday<\/p>\n<\/details><details>\n<summary>Halfords for Business and Bulk Purchasing<\/strong><\/summary>\n(+44<\/strong>) 0845 077 8851<\/strong> open from 09:00 to 17:00 Monday to Friday<\/p>\n<\/details><details>\n<summary>Halfords Fleet Account Card<\/strong><\/summary>\n(+44<\/strong>) 01527 513011<\/strong> open from 09:00 to 17:00 Monday to Friday<\/p>\nfleetcard@halfords.co.uk<\/span><\/p>\n<\/details><details>\n<summary>Insurance Replacement<\/strong><\/summary>\n(+44<\/strong>) 0845 077 8835**<\/strong> open from 08:00 to 19:00 Monday to Friday<\/p>\n**Calls from within the UK cost 1.67 pence per minute plus your telephone company's network access charge.<\/p>\n<\/details><details>\n<summary>Halfords Breakdown Cover Customer Services<\/strong><\/summary>\n01206 655 022<\/strong> open from 08:00 to 20:00 Monday to Friday, 09:00 to 17:00 Saturday and 11:00 to 17:00 Sunday.<\/p>\n<\/details><details>\n<summary>Report a breakdown (UK):<\/strong><\/summary>\n0333 320 1395<\/strong> or 01206 812 770<\/strong>, open 24 hours<\/p>\n<\/details><details>\n<summary>Report a breakdown (Europe):<\/strong><\/summary>\n0044 1206 812770<\/strong>, open 24 hours.<\/p>\n<\/details>","endNodeData":"","endNodeType":"","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/halfords\/Modules\/getting-in-touch\/Topics\/customer-support:6462:58","entry_ref":"6462","entry_ref_encrypted":"MBNUDCLFJG1DS88MSEOJ1CR9RK","entry_uid":"aooggtvewuchwep5dfvxmk6jq6","label":"","question":"Other Halfords Teams","choices":[]},"5959":{"ID":"contact-us_38","answer":"We are ready to help with any queries you have. <\/p>\n <img class=\"image-node\" src=\"\/\/halfords.cust.verint-km.com\/resources\/halfords\/getting-in-touch\/Email-icon.png\" alt=\"Email icon\"> <\/p>\nYou can email <\/span>us at cycle2.work@halfords.co.uk<\/strong><\/span><\/p>\n<img class=\"image-node\" src=\"\/\/halfords.cust.verint-km.com\/resources\/halfords\/getting-in-touch\/Phone-icon.png\" alt=\"Phone icon\"> <\/p>\nWe are also available by phone <\/span>on 0345 504 6444<\/strong><\/p>","endNodeData":"","endNodeType":"","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/halfords\/Modules\/getting-in-touch\/Topics\/customer-support:5959:74","entry_ref":"5959","entry_ref_encrypted":"SEUEQNDJCS5R23HJHMRQSJRG02","entry_uid":"ancqv3o6rnzjypkzcz2kmbjlfc","label":"","question":"Cycle2Work team","choices":[]},"6458":{"ID":"contact-us-v2_13","answer":"<details>\n<summary>What is the Halfords Motoring Club<\/strong><\/summary>\nHalfords Motoring Club is our brand new loyalty club designed to help keep our customers moving, safe and saving money. We're taking the hassle out of maintaining a car and rewarding our customers for shopping with us and using our services. Halfords Motoring Club offers 2 tiers of membership, a free and premium tier, which members join to get great benefits and savings.<\/p>\n<\/details><details>\n<summary>What benefits do I get if I join Halfords Motoring Club?<\/strong><\/summary>\nIf you join the Free tier, you get \u00a310 off an MOT, a \u00a35 voucher available to use on purchases over \u00a320, and a free 10 point vehicle health check which can be taken at our retail stores.<\/p>\nIn Premium, there are even more benefits including a Free MOT, 2 free 10 point vehicle health checks, a free fitting of a pair of bulbs, wipers or a battery, a \u00a310 welcome voucher and an always on 5% discount which you can use across our motoring products and services categories.<\/p>\n<\/details><details>\n<summary>How long am I signed up to Halfords Motoring Club for?<\/strong><\/summary>\nThe minimum subscription length is 12 months. You will have access to your benefits from day 1.<\/p>\n30 days before your annual subscription is due to renew, you will be contacted and given the option of cancelling your renewal or subscribing to the club for another year.<\/p>\n<\/details><details>\n<summary>How much does Halfords Motoring Club cost?<\/strong><\/summary>\nThere are two tiers, our Premium tier which is packed with benefits and costs \u00a349 for 1 year, and a Free tier.<\/p>\n<\/details><details>\n<summary>Who can I speak to about my Halfords Motoring Club membership?<\/strong><\/summary>\nFor most queries, please refer to our FAQ's. Alternatively, chat with our Halfords Motoring Club support team by logging into your account and clicking <a style=\"color: #000000;\" href=\"https:\/\/www.halfords.com\/login?rurl=1\">here<\/a><\/strong><\/span><\/p>\n<\/details>","endNodeData":"","endNodeType":"","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/halfords\/Modules\/getting-in-touch\/Topics\/customer-support:6458:59","entry_ref":"6458","entry_ref_encrypted":"V90AQNLJMBMQ0K88DC1E0HPE5U","entry_uid":"aomf4vjxg6t2ncf53oriorj4jg","label":"","question":"Find out more about our Halfords Motoring Club below","choices":[]},"6031":{"ID":"contact-us-v2_0","answer":"","endNodeData":"","endNodeType":"","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/halfords\/Modules\/getting-in-touch\/Topics\/customer-support:6031:71","entry_ref":"6031","entry_ref_encrypted":"I6Q535JDS1BSKQ7B286RAOKFFM","entry_uid":"anfahyikisdg42edwmhcqhhso6","label":"","question":"Is it a product or service related query?","choices":{"2":{"ID":"contact-us-v2_8","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/halfords\/Modules\/getting-in-touch\/Topics\/customer-support:6039:71","entry_ref":"6039","entry_ref_encrypted":"VNFLDBUB8O83ISPUPLNUVQR2HU","entry_uid":"anfai4d3oiy4u25rk47ez4kjno","head_ref":"6032","label":"","link_text":"A product ","order":"2","tail_ref":"6031"},"1":{"ID":"contact-us-v2_7","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/halfords\/Modules\/getting-in-touch\/Topics\/customer-support:6038:71","entry_ref":"6038","entry_ref_encrypted":"NUTVK6A978RS92321CS85J5TQ0","entry_uid":"anfai3u6yweavcjnprkjwc5j56","head_ref":"6033","label":"","link_text":"A service, fitting or repair ","order":"1","tail_ref":"6031"}}},"6456":{"ID":"contact-us-v2_11","answer":"","endNodeData":"","endNodeType":"","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/halfords\/Modules\/getting-in-touch\/Topics\/customer-support:6456:59","entry_ref":"6456","entry_ref_encrypted":"JS954O3UNH85MHDS3L4N9UQTGQ","entry_uid":"aomf4terk6f25dkx6y4zye2hns","label":"","question":"Are you an existing member?","choices":{"2":{"ID":"contact-us-v2_16","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/halfords\/Modules\/getting-in-touch\/Topics\/customer-support:6461:59","entry_ref":"6461","entry_ref_encrypted":"UV1RQ6U377SK4QDTVBSNVEB0TG","entry_uid":"aomf4ysu5ihnh25cx44efrfbtk","head_ref":"6458","label":"","link_text":"No","order":"2","tail_ref":"6456"},"1":{"ID":"contact-us-v2_15","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/halfords\/Modules\/getting-in-touch\/Topics\/customer-support:6460:59","entry_ref":"6460","entry_ref_encrypted":"JQL13SS1HI8DRKA846CP5878HC","entry_uid":"aomf4xpudrtixsdagayadnveow","head_ref":"6457","label":"","link_text":"Yes","order":"1","tail_ref":"6456"}}},"6457":{"ID":"contact-us-v2_12","answer":"<img class=\"image-node\" src=\"\/\/halfords.cust.verint-km.com\/resources\/halfords\/halfords-motoring-club\/hmc-logo.png\" alt=\"HMC logo\"><\/p>\nPlease click <\/strong><\/span><a title=\"Halfords Account Login\" href=\"https:\/\/www.halfords.com\/login?rurl=1\">here<\/strong><\/span><\/a> to log in to your halfords.com account. From there, select \"Rewards & Benefits\"<\/strong> from the menu and you will see the \"Chat with an Expert\"<\/strong> button halfway down the page.<\/p>\nThis button will get you through to our dedicated Halfords Motoring Club support team. <\/p>\n*Please note the below chat button will direct you to general Customer Services. However, should you wish to contact your dedicated Halfords Motoring Club Support Team, please log on to your online account using the link above.<\/p>","endNodeData":"","endNodeType":"","entry_object_ref":"http:\/\/api.transversal.com\/mfapi\/objectref\/EntryStore\/Entry\/http:\/\/www.metafaq.com\/mfapi\/Metafaq\/Clients\/halfords\/Modules\/getting-in-touch\/Topics\/customer-support:6457:59","entry_ref":"6457","entry_ref_encrypted":"GTHRJ5HTNPINT3O85D9AP7APK4","entry_uid":"aomf4uhmvrdxhpq3opevifd46w","label":"","question":"Contact our dedicated Customer Support Team","choices":[]}},"start":"5962"}

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