Cycling Products

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  • What warranty do I have on my bike? This warranty applies to all own-brand bikes purchased from the 1st January 2018. For bikes purchased before this date please refer to your manual. Here at Halfords, we take pride in the bikes we design, build and sell and are happy that all of our bikes are of the highest quality. That's why we offer…
  • Bike XChange - is my bike eligible? To be eligible for trade-in, you must meet the following criteria: Have a Halfords bike (excluding electric bikes) from one of the following brands: Apollo, Carrera, Boardman, Voodoo, Pendleton or Indi that is less than 5 years old. Some exclusions apply - click here to see excluded bikes:  Have…
  • Apollo bikes user manuals We have a large selection of Apollo bike user manuals available so people can get the very best from their bikes. Click below to view the selection.  Apollo Bike User Manuals
  • How do I get a replacement key for my e-bike? If you need a replacement key for your e-bike, please click here to contact one of our Customer Service colleagues and confirm the make, model and year of the bike so that our team can look into this for you. Alternatively, you can visit your local Halfords store and speak to a cycling expert. 
  • Find the right size mountain bike If you’re looking for a new mountain bike, or want to upgrade your ride, getting the size right is vitally important. You’ll want a bike that feels comfortable, responsive and safe to ride. If you want your rides to be fast, fun and safe, then read on! Mountain bike size chart If you’ve…
  • What size bike do I need? If you’re in the market for a new bike, knowing what size bike you need will probably help you narrow down your search. After all, bikes come in all shapes and sizes, and the right one for you depends on your body type, cycling uses and personal preference. Check out our guide to help you measure yourself…
  • How does a pannier rack fit? A pannier rack attaches to bicycles to help support and distribute the weight of panniers/bags. Most bikes can have a pannier rack fitted and we've provided some helpful information to help you fit one. A pannier rack is mounted to four individual points which are two pairs on opposite sides of the frame. The…
  • Scooter repairs At Halfords we can help fix issues and service all kinds of scooter, whether you bought them directly from us or somewhere else. Click below for more information on the scooter repair service we offer. Scooter Repair Service    
  • Bike XChange - how do you pay me? After the assessment we will offer you a price for your bike based on age, condition and any repairs required - your bike will be graded either "A, B, C or recycle" (note: all balance bikes will be recycled through one of our charity partners). If you decide to sell your bike, we will issue you a Halfords…
  • What is a Bike Care Plan? Bike Care Plans were formally phased out on 10th September 2018 and replaced with CycleCare. Any Bike Care Plans bought before this date will still remain Bike Care Plans, unless renewed as the relevant CycleCare package. A CycleCare package is available for all Halfords bikes and it can be used in any…