How do I get a replacement key for my e-bike?
If you need a replacement key for your e-bike, please click here to contact one of our Customer Service colleagues and confirm the make, model and year of the bike so that our team can look into this for you.
Alternatively, you can visit your local Halfords store and speak to a cycling expert.
What size bike do I need?
If you’re in the market for a new bike, knowing what size bike you need will probably help you narrow down your search. After all, bikes come in all shapes and sizes, and the right one for you depends on your body type, cycling uses and personal preference. Check out our guide to help you measure yourself…
Bike XChange - is my bike eligible?To be eligible for trade-in, you must meet the following criteria:
Have a Halfords bike (excluding electric bikes) from one of the following brands: Apollo, Carrera, Boardman, Voodoo, Pendleton or Indi that is less than 5 years old. Some exclusions apply - click here to see excluded bikes:
Have…
What warranty do I have on my bike?This warranty applies to all own-brand bikes purchased from the 1st January 2018. For bikes purchased before this date please refer to your manual.
Here at Halfords, we take pride in the bikes we design, build and sell and are happy that all of our bikes are of the highest quality. That's why we offer…
Cycleplan bike insuranceCyclists are not legally required to have insurance. However, if you want to ensure that your bike is covered against theft and accidental damage, both at home and when you’re out and about, having specialist bike insurance is essential.
How much is bike insurance?
The cost of cycling insurance…
Apollo bikes user manuals
We have a large selection of Apollo bike user manuals available so people can get the very best from their bikes. Click below to view the selection.
Apollo Bike User Manuals
Bike XChange - how do you pay me?After the assessment we will offer you a price for your bike based on age, condition and any repairs required - your bike will be graded either "A, B, C or recycle" (note: all balance bikes will be recycled through one of our charity partners).
If you decide to sell your bike, we will issue you a Halfords…
What is a Bike Care Plan?Bike Care Plans were formally phased out on 10th September 2018 and replaced with CycleCare. Any Bike Care Plans bought before this date will still remain Bike Care Plans, unless renewed as the relevant CycleCare package.
A CycleCare package is available for all Halfords bikes and it can be used in any…
Bike trade-in prices tableIf you no longer need your Halfords bike and find it is wasting away in your home, you can trade it back to us, provided it meets the criteria. We offer up to £1000/€1300 depending on the make and model. To find out how much you could make for your exact bike, check out our handy guide.
Bike Trade…
Find your perfect e-bike with a free trialFinding the best e-bike with a trial period can be a great way to ensure you’re making the right purchase. We offer a 6-hour free trial to allow our customers to experience the bike before committing. Here's how you can find out more about our trial.
Free Electric Bike Trial