- What are my membership options with Halfords Motoring Club? There are 2 membership tiers to choose from with Halfords Motoring Club. There is the Free tier, which offers benefits including a free 10 point check and £5 off an MOT. There is also a Premium tier at £5.49 per month (£65.88 total) or £54 annually which provides a range of benefits worth more than…
- Can I upgrade to a Premium Halfords Motoring Club membership? Yes, you can upgrade to Premium to take advantage of the amazing benefits it brings at any time. Simply log into your halfords.com account where you will have the option to upgrade your membership. For more information on Halfords Motoring Club click here.
- Can I downgrade to a free Halfords Motoring Club membership? You can downgrade to free membership at any time during the first 14 days of your Premium membership (if you have not used any benefits) or when we contact you via email 30 days before your membership is due for renewal. Simply contact our dedicated support team by clicking "Chat with an expert" in the…
- Can someone collect my click and collect order for me and what ID is needed? When you collect your order you will need to ensure you bring a copy of the order confirmation which is to be presented at the time of collection. Orders paid for using finance cannot be collected by someone else. If your order was paid for by finance you must collect in person and bring photographic…
- Where can I use my Halfords Motoring Club benefits? All Halfords retail stores, Halfords garages, Halfords Mobile Experts and McConechy’s are participating in the Halfords Motoring Club in the United Kingdom however there are some benefit restrictions in place for Northern Ireland.
- Can I return a refurbished item? If you’ve bought a refurbished product and have changed your mind about the purchase, you'll need to return it to the store or garage that you collected it from within 14 days of purchase. Please note the item must be returned unused and in its original packaging. This does not affect your statutory…
- Will I be informed when my Klarna credit agreement starts? Once Klarna receives confirmation from us that your purchases have been dispatched/received, your credit agreement will start and you will be sent a welcome email, which will include your payment schedule. This will be sent to the email address you provided when you applied. If you haven’t received…
- I've not received my refund from Klarna, what can I do? If you have returned your unwanted purchase but not received your Klarna refund, please contact their Customer Service team on 0808 189 3333.
- Updating personal information (including changing email address) in my Halfords.com account? Updating your information on your Halfords.com account To update your details, log into your account and select the "Personal Infomation" tile. From here you'll be able to change your personal details, password, address, marketing preferences, Vehicle Registration Number (VRN), and…
- Do you offer an Armed Forces/Defence discount? Halfords has signed up to a deal with the Defence Discount Service, offering customers discounts throughout its brands. To claim your discount, please log in to your Defence app or their website to retrieve your voucher, and then present it when visiting your local store.