Bike Xchange - Buy a second-hand e-scooter
If you’re looking to buy a second-hand e-scooter through the Halfords Bike Xchange scheme, then it’s important to understand what the different grading levels mean and how the condition of the e-scooter influences the level of discount we can offer.
Grading levels
The grading rating list and the criteria for each grade are shown below. These ratings aren’t definitive, so we’d always recommend that you inspect your e-scooter when you collect it to make sure that you’re happy with the condition before you complete your purchase.
| Grade | Criteria | Discount |
| Grade A |
|
Up to 20% off the recommended retail price (RRP) |
| Grade B |
|
Up to 30% off the RRP |
| Grade C |
|
Up to 40% off the RRP |
Safety checks
All of our second-hand e-scooters are safety checked by one of our expert e-scooter technicians before being fully restored and repaired to ensure they’re safe to ride away on the day you collect.
They check the wheels, deck, handlebars, motor, controller, display, charger, and battery and ensure there is no water damage, structural damage, modifications or any dampening of the battery compartment.
Guarantee
All of our second-hand e-scooters come with a 12-month guarantee (from the date of purchase) and we’ll repair any manufacturing defects for free within that period. The only areas not covered by the guarantee are general wear and tear, and where components fail due to misuse, a lack of servicing and/or a lack of care.
Returns policy
If you change your mind about your second-hand e-scooter purchase, you have the right to return that scooter to the store from which you bought it within 14 days for a full refund. Proof of purchase is required.