- MotorEasy MotorEasy is our car warranty provider that offers a seamless and quality service. They offer a variety of plans and a huge range of benefits. To find out more, check out our MotorEasy page.
- CycleCare CycleCare is a plan that offers benefits to ensure your bike is maintained for a set fee. There are 4 plans to choose from that range from £15 - £65, they offer great value for money with savings of over 60% across our plans. Each plan will be suited to a different type of cyclist and offer benefits…
- What does my car service include? If you want to check to see what each service includes, to help decide which service is right for you or you are just interested in seeing the key differences. Check out our handy guide here, which breaks down each service and everything we check.
- How long does a tyre check take? Please allow up to an hour for the full check of all tyres to take place.
- How long does an MOT take? An MOT takes between 45 minutes and an hour for the full check to take place. If you wish, you can leave your car with us, and once your MOT has been finished and your vehicle is ready, we'll give you a call.
- Returns Process
- Kriya Trade Card Credit From the 1st of October, we will be partnered with Kriya to provide a new flexible payment option to Trade Card customers. This will allow Trade Card customers to pay “on account” for business purchases. Trade Card customers using Kriya will get exclusive spending limits and flexible payment terms.…
- Can kids bikes be redeemed through Cycle2Work? No, the bike must solely be used by yourself, mainly for commuting purposes.
- When will I get my VAT receipt? If you've purchased an item in-store, your VAT receipt is the till receipt you received at the time. If you didn't collect your receipt at the time and need it, please don't hesitate to contact us and we will look into locating your receipt. If you've placed your order online, invoices…
- How long does it take to get a refund for an item bought at the store/online? If you've purchased an item from our stores or our website and you need to return your item please click here for more information on how to do this. Once returned to us refunds can take between 3-8 working days depending on your bank processes. Please see below for further information: ** From…