- Halfords Motoring Club -Premium MOT If you have a Premium Motoring Club membership, your MOT is included, so when you book online – simply switch on the benefit in the Motoring Club Savings box. You can find this just above the order summary in the basket, before you proceed to checkout. Alternatively, if you prefer to use your voucher…
- Halfords Motoring Club - How do I update my Vehicle Registration Number? To amend your Vehicle Registration Number (VRN) on your online account, please log on to your online account by clicking here. This next page will provide you with headings including Personal Information, Preferences, and My Vehicles. Please click on 'My Vehicles' which will allow you to edit your vehicle…
- My Letter of Collection (LOC) is not working online If your Letter of Collection (LOC) is not working online, then please check out our Cycle2Work page which will provide guidance on how to resolve this issue. Cycle2Work
- How long will it take to receive a refund following a garage cancellation? We aim to process refunds within 5 days of the cancellation. However, please note that this is a manual process that is subject to your bank's clearing procedures.
- Registering multiple vehicles/friends and family for Halfords Motoring Club Currently, we are only able to have one vehicle registered per Motoring Club membership. We are hoping to allow multiple vehicles to be registered in the future.
- How to contact Payment Assist Should you wish to contact Payment Assist regarding your payment plan, you can call them on 01664 503151 between 9am-6pm, Monday to Friday. You can also email: admin@payment-assist.co.uk. Live chat is manned from 10am-5pm Monday-Friday, and 9am-3pm on Saturdays. They can also be contacted via post…
- How does your Savers Card work? When you're looking to purchase an expensive item in the future but finance is not an option, we offer Halfords Savers Card as an alternative. The cards can be purchased on our website and added to your mobile wallet safely. The initial load is £5 and the maximum that can be kept on the card at any…
- I’ve not received my e-receipt/I've received an e-receipt in error, what shall I do? We enter email addresses manually in store and it is based on the information provided to us by our customers. As this is a manual process, if we make a mistake or incorrect information is provided, this can cause an e-receipt to not be received or received in error. Thankfully it’s rare but I am sorry…
- Do you deliver outside of the UK? We can deliver your order to addresses in the UK, but unfortunately, we're unable to deliver to non-UK destinations (such as the Republic of Ireland, Channel Islands, BFPO addresses and PO boxes) at this time. Deliveries to non-mainland UK addresses and remote locations (such as the Scottish Isles, Isle…
- Do you offer a Price Match against other retailers, garages or HME? We are pleased to offer a Price Match Promise. Click the link below to view the full T&Cs and find out what you need to do in order to claim a Price Match. If the claim is within our policy, please contact us and we will refund you the difference and it will appear in your bank account within 7-14…