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- Delivery and order information Free Standard Delivery on orders over £20; £2.99 for orders under £20. Standard delivery is 2-3 days and excludes bulky items, built bikes and online exclusive products.Enter your postcode on the product page to see the expected delivery date for your order. This will then be confirmed…
- How do I track my order? To track your order, simply click here, pop in your order number and the email address you placed it with and you will be able to track its progress. You do not need a Halfords account to be able to track your order.
- I've not received my order what should I do? We cannot guarantee that all items will arrive together. However, if you have been waiting a few days and something is still missing, please click "speak to an agent" via our chat function.
- Do you deliver outside of the UK? We can deliver your order to addresses in the UK, but unfortunately, we're unable to deliver to non-UK destinations (such as the Republic of Ireland, Channel Islands, BFPO addresses and PO boxes) at this time. Deliveries to non-mainland UK addresses and remote locations (such as the Scottish Isles, Isle…
- Will my bike be delivered boxed or built? You will be able to find out your delivery and build options on your chosen bike’s product page. All bikes will come boxed unless specified that you would like the bike built when you order or reserve it. There may be a possibility that you can pick up your bike in as little as an hour if you collect…
- The item I want is out of stock/unavailable, can I pre-order? Unfortunately, at this time we cannot accept pre-orders for items that are not currently available. Pre-orders cannot be taken via the website or through our customer services team. For some of our most popular lines where we expect more stock to arrive soon, you will see an option on the product page…
- Car Mat delays We don't always have room in our warehouses for all of our stock and in some cases, such as car mats, we buy and order them directly from the supplier. There are occasions when the supplier is delayed, therefore causing knock-on effects in getting your order out to you within our normal time frame. Our…
- Do you deliver outside of the UK? We can deliver your order to addresses in the UK, but unfortunately, we're unable to deliver to non-UK destinations (such as the Republic of Ireland, Channel Islands, BFPO addresses and PO boxes) at this time. Deliveries to non-mainland UK addresses and remote locations (such as the Scottish Isles, Isle…