Gift Cards FAQs
If you are looking into getting a gift card for a friend or loved one and have some questions such as "How long is my Halfords gift card valid for?" or "Can I use more than one gift card when placing an order?", have a look at our helpful FAQs.
Using your gift card
How long is my Halfords gift card valid?
Gift cards are valid for 24 months after your last use. If you have been issued a refund e-Gift Card, it will be valid for 12 months.
How long do Halfords Gift Cards last when they are purchased via Confused.com?
They expire after 12 months rather than the typical 24 months.
Can I use Halfords gift cards in Halfords garages?
Yes! We have launched Autocentre Gift Cards for purchase in our retail stores.
- These can be redeemed against all Autocentre services and products. They are valid for 2 years and hold up to £1,000, the same as the retail gift cards.
- We now accept retail gift cards in Autocentres.
- Autocentre branches will be able to redeem the cards and check the balance but will not be able to top them up or sell them at the moment, this will need to be done in one of our retail stores.
Can I use Halfords gift cards or e-Gift cards online?
Yes, gift cards or e-Gift cards can be entered at checkout on Halfords.com.
Things to keep in mind!
- You can pay for the joint basket (HAC + Retail) with split payments with e-Gift vouchers solely and/or payment existing tender (either credit/debit card or PayPal).
- You can pay Tyres on the Drive (TOTD) orders with gift vouchers and/or another existing payment tender (credit/debit card or PayPal).
- Unfortunately, you are unable to use a Halfords gift card on national.co.uk but can book in at any National Tyres and use your Halfords gift card on Halfords.com
Important - You cannot redeem e-Gift cards in conjunction with the finance option (e.g. Klarna, Cycle2Work etc.)
Can I use Halfords gift cards against car/bicycle fitting labour?
Yes, it’s possible to use gift cards against fitting labour for all motoring, cycling fitting or repair tasks.
Can I use a gift card loaded with pound sterling purchased from the website in the Republic of Ireland?
Sadly this is not possible due to issues concerning the exchange rate.
Can I use a gift card loaded with pound sterling purchased from a store in the Republic of Ireland?
This is possible to do, however, you may lose money due to the exchange rate - store prices are fixed at €1.20 to £1.00, however, money is spent from the card at the current exchange rate, which may be less.
Can I use a gift card loaded with euros in the UK?
Sadly this is not possible due to issues concerning the exchange rate.
Other frequently asked gift card questions
Can I use more than one gift card when placing an order?
Yes, you can use up to three gift cards per transaction when ordering online. If you would like to use your gift cards in one of our stores, there is no limit on the amount you can use per transaction.
I bought a gift card/pre-paid card from my Employer's Perks scheme but I don't want it anymore, can I have a refund?
You would need to go back to your Employees' Perks provider in order to get a refund. We are unable to refund any purchased gift vouchers or cards, due to these being discounted.
I received a Halford's gift card for a present, can I get a cash refund as I don’t need anything?
Sadly, it’s not possible to obtain a refund for a gift card.
Gift card problems
Why can’t I spend my gift card?
There could be a few reasons why a gift card cannot be spent.
- The main reason could be that the card was not activated correctly at the third-party store it was purchased from. Please revisit the store the gift card was purchased from, and they will be able to activate it for you.
- The magnetic strip has become damaged, If the magnetic strip has become damaged, the card number can be found on the back of the card, underneath the magnetic strip.
- The card may have been cancelled.
- There is no available balance. If the card has been cancelled or there is no available balance, please contact us and we will look into this for you.
I’ve lost my gift card, what can I do?
If you can remember the card number or have the original receipt with the card number on it, please contact us as we may be able to assist further.