- Does Halfords sell e-bike batteries? We sell a variety of batteries for e-bikes, including brands such as Carrera, Apollo, Pendleton and Boardman. Whether you're looking to buy a new battery to carry as a spare or as a battery replacement, click the link below to view our range. Shop E-bike Batteries
- How do I get a replacement key for my e-bike? If you need a replacement key for your e-bike, please click here to contact one of our Customer Service colleagues and confirm the make, model and year of the bike so that our team can look into this for you. Alternatively, you can visit your local Halfords store and speak to a cycling expert.
- What make, model and year is my bike? If you are looking to gain information about your bike's make, model, and year we're here to help! Please feel free to contact us here with as many details about your bike as possible. If you can provide a photo of your bike, this will help us get the correct information for you. Alternatively,…
- How do I track my order? To track your order, simply click here, pop in your order number and the email address you placed it with and you will be able to track its progress. You do not need a Halfords account to be able to track your order.
- Does Halfords offer bike insurance? We are pleased to offer bike insurance via Cycleplan when you buy a new bike from Halfords. We offer either; Free 14-day insurance An annual paid-for policy For more information and to sign up, please click the link below. Halfords Bike Insurance
- Building an adult bike When you receive your boxed bike you will want to check out our handy guide, it provides a step-by-step guide on how to make sure your bike is built effectively and safely before you head out on your first ride. How to build an adult bike
- How do I choose the right bike tyres? Take a look at our buying guide video below, or for more detailed information click the link below the video. How to choose the best bike tyres
- How to find the right adult bike helmet size If you have recently purchased a bike, a helmet is an essential accessory purchase to a safe ride. Having a fitted helmet could save your life and provide much more protection than one that is too big or too small. To find out how to get the right size helmet, check out our handy guide. How To Size A…
- Find the right size mountain bike If you’re looking for a new mountain bike, or want to upgrade your ride, getting the size right is vitally important. You’ll want a bike that feels comfortable, responsive and safe to ride. If you want your rides to be fast, fun and safe, then read on! Mountain bike size chart If you’ve…
- How to fit new inner tubes Having the knowledge of how to replace an inner tube can be of great benefit to everyone who enjoys cycling. Our guide will talk you through what you need and take you step by step through the process of changing your innter tubes, and there is also a handy video to help you. Fitting New Inner…