• What’s the usual time required for a service? The time the job will take depends on which service is booked. We do not offer specific slots for services and recommend you drop your vehicle at either 8:30am or 11:30am and leave the vehicle at the garage. Once the service is complete, our technicians will contact you to collect your vehicle or provide…
  • What you need to bring with you for a service To ensure your service goes smoothly and everything is properly checked, it's crucial to bring the necessary items. Check out our handy guide here to see what's required.  
  • Celebrate with our exclusive family offer for all Motoring Club members Motoring Club members can enjoy 3 months FREE membership to Days Out With The Kids (DOWTK) and book their next holiday with up to 10% off a Parkdean Resorts holiday. To claim your 3-month free pass to unlock 1000+ attractions in association with DOWTK, simply click here and use code HALVIP3. Full…
  • How to view your orders and bookings For your order history to appear you must have been logged into your Halfords.com account when you placed the booking or order. To find your order history log into your Halfords.com account and select 'Bookings & Orders' this will show all bookings and orders placed through your account and allow…
  • Contact Us Halfords Retail  Queries for your local store are initially handled by Customer Support so, if you are unable to find what you need please contact us using one of the below options Call us on 0330 135 9779  Monday to Friday: 08:00 to 20:00  Saturday: 08:00 to 18:00 Sunday: 09:00 to…
  • What you need to bring with you for an MOT When it's that time of year your MOT is due, you need to ensure you bring the necessary items with you, for your MOT to go ahead. For guidance on what you need to bring, check out our FAQ page here.  
  • What counts as proof of purchase? The following are acceptable forms of proof of purchase: Till receipt Confirmation email E-receipt The order number Text confirmation with the order confirmation number Bank Statement with the transaction showing
  • AVA pressure washer warranty Should you be experiencing an issue with your AVA pressure washer purchased from Halfords, please click on the following link: Ava Troubleshooting. Here you will find a guide to helping diagnose and correct the issue, and it will also allow you to arrange a collection of the item by AVA if required.
  • How to opt out of receiving Motoring Club information by post If you are a Motoring Club member and currently receive information via post and wish to opt out of this, you can do this through your account.  Log into your Motoring Club account, and click on 'Preferences' from the options on the left. Here you will see how you currently receive Motoring Club…
  • Amending or cancelling store services and fittings If you've booked an appointment for a fitting, such as a bulb fitting, in any of our Stores you can amend or cancel this via "track my order" here.
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