- How does the Klarna Pay in 3 finance option work? The Pay in 3 option enables you to split the cost of your item/items into three payments whilst not paying any interest. These payments are automatically collected from the debit/credit you used, whether this was on our website or in one of our stores. To read more about this and other available finance…
- Charging and maintaining a leisure battery for a caravan or motorhome Caravans only use leisure batteries, and these need to be charged to ensure your motorhome or caravan receives the power it needs. Most motorhomes have two different batteries: One that is used to start the vehicle’s engine. A second leisure battery that powers other appliances within the…
- How should I store my e-bike? E-bikes should be stored indoors in a dry location and at room temperature, as these are the optimal conditions for the battery.
- How do I know when to replace my e-bike battery? The most common indicator will be your battery running out of charge much faster than usual, whether that be lasting less time or less distance. Shop e-bike batteries
- How do I contact my local store? You will find the answer to most queries in our FAQs using the search bar above. Queries for your local store are initially handled by Customer Support so if you are unable to find what you need, please contact us via Live Chat. We are able to resolve most queries via this route but should you need…
- Do I need a driver’s licence to rent an e-scooter? Yes. If you want to rent an e-scooter, then you’ll need to hold a valid full or provisional driving licence that includes the ‘Q’ category entitlement. This category can be found on licences for categories AM, A or B. Shop e-scooters
- What is AdBlue? AdBlue is a diesel exhaust fluid used in vehicles to help reduce the amount of harmful gases being released. If you have questions regarding AdBlue, such as how long its shelf life is, or whether you can dilute it before adding to your vehicle, check out our Motoring FAQs. Motoring FAQs
- How do I use my discount code for an online purchase? In order to use your discount code, please add your item/items to the basket. Click to view the basket and just below the summary of what's in your basket it will ask you if you have a promotional code. Please enter it here and press apply and this will automatically redeem the voucher code and deduct…
- Is my booking time the actual time the work will start? Only MOTs and tyre bookings have an actual booking start time, all other bookings including services are drop-off times, usually 8:30am or 11:30am and the Halfords garage will then advise when you can expect your car to be ready.
- How often do I need to service my e-bike? Just like with a mechanical bike, you’ll need to service your e-bike at regular intervals because key components wear out over time. With an e-bike, this can cause more resistance and reduce the range by draining battery life. We recommend an interim service every six months and a major service once…