- Do I need to be present for my Halfords Mobile Expert fitting appointment? Ideally, yes, so that we can leave knowing you’re satisfied with the work that’s been completed. However, if for any reason you can’t make the appointment, our technicians can carry the work out in your absence. Please just make sure you leave the vehicle keys and locking wheel nut key (if needed)…
- Can I get an ETA before the day of my mobile fitting appointment? Sadly not, our scheduling system is designed to plan the best routes for our mobile technicians while taking into consideration both location and customers that have chosen to purchase specific time slots. With this in mind, we can’t advise of an ETA until the actual day of your appointment. …
- What do I need to do to prepare for my mobile fitting appointment? If you’ve booked a tyre fitting, we’ll need your locking wheel nut key (if your vehicle requires one) and the vehicle keys, just in case the alarm is set off when we jack up the vehicle. For any other fitting, we simply need access to the vehicle itself. Please note: our technicians are…
- Is my location suitable for mobile fitting? Our convenient mobile fitting service allows us to carry out fittings at your home or workplace. However, your location must be safe and accessible for our technicians. They will need to park their van either in front, behind or to the side of your vehicle. Please note that we’re not insured…
- Who should I contact if I’m not satisfied with work completed on my vehicle by your mobile team? We always strive to complete repairs to a high standard and all our repairs come with a 2 year quality guarantee. Should you experience any issues with the work carried out within that time, you should contact our customer service team on 0333 016 6550 (option 5) as they will be best placed to advise…
- Does fitting a new tow bar require changes to be made to my vehicle? In some cases, the rear crash beam will need to be replaced by the integral tow bar/crash beam, but this will be fully tested to retain the safety of the vehicle. Occasionally the rear bumper may have to be cut to allow clearance for the tow bar, but this will be stated under the Technical Details section…
- How much does it cost to fit a tow bar? The actual cost depends on the vehicle that the tow bar is being fitted to - the design of the tow bar will be selected to meet your requirements (fixed or detachable, 7 or 13 pin electrics), and electrical coding in the vehicle may also be required. The vehicle manufacturer dictates the fixing points…
- Do I need dedicated wiring to fit my tow bar? The Halfords tow bar service recommends the use of vehicle-specific electrical harnesses, as supplied to the vehicle manufacturers. These are designed to interact with the vehicle’s complex electrical architecture, safety systems and protect the warranty, as opposed to cutting into the vehicles existing…
- Can Halfords wire my tow bar? Halfords will only supply and fit a tow bar and electrics purchased through the Halfords tow bar service. We cannot wire tow bars that have been previously fitted elsewhere.
- What are the effects of hard accelerating and braking harshly on my car? When we think of hard acceleration we tend to think of anti-social driving of modified cars, racing each other up and down the streets, but even accelerating and braking too fast out of a junction can affect our cars. Hard acceleration Cars are designed for a little hard acceleration…