- How long will a store keep my Click & Collect order? Click & Collect orders are held for 7 days from when they are available to pick up before the order is put back into stock by the store and the order refunded. As long as you have provided your mobile phone number when placing your order, you'll receive a reminder text that your reservation is due…
- Do you accept Love2Shop gift cards? Yes, we accept digital Love2Shop gift cards in all our retail stores and online.
- How do I delete my Halfords.com account? If you wish to delete your Halfords.com account, click here and fill in the form which will then be forwarded to our Data Protection team who will process your request.
- How long does it take to receive a refund? Once your refund has been processed at our end, which will take up to 5 working days, please allow for your bank's normal processing time for the funds to return to your account. If you need a refund, please click here to contact us.
- I've not received my order what should I do? We cannot guarantee that all items will arrive together. However, if you have been waiting a few days and something is still missing, please click "speak to an agent" via our chat function.
- Will the cost of my Halfords Motoring Club membership go up? Your monthly membership fee will not change during your 12 month term. In the event that, following the expiration of your subscription (12 months), Halfords wants to apply an increase to the price of your future monthly membership fee payments, we will give you at least 30 days notice of the new monthly…
- Safety Data Sheet (SDS) requests If you are looking for a Safety Data Sheet (SDS), please see the below for a guide to finding the correct SDS for the specific product you are looking for. Firstly search for the product you wish to find the SDS for on halfords.com. Once found, scroll down to the "Hazards & Warnings" section and…
- MoneySuperMarket (MSM) vouchers If your MoneySupermarket voucher isn't working, please check that you have entered the voucher code as it is shown on your email with no spaces at the end. If your voucher code still isn't working, contact the voucher code provider for further assistance by clicking here.
- How do I apply for finance? The finance application process starts at the checkout. Once you have everything you need in your basket, proceed to checkout and enter your billing details. In the "Choose a payment method" section you will then see "Halfords Flexible Finance" - select this and click "Apply now".
- £5 "opt-in" eVoucher offer If you have signed up to receive exclusive Halfords offers and discounts during our promotional window and are eligible to receive a £5 eVoucher, please note that the voucher can take up to 7 days to be sent to you. Full T&Cs can be found here.