- How will I know when my Click & Collect order will be ready? Your order confirmation will state when your order is due to be ready for collection. This will be followed up by an SMS and email when the order is ready. Should your order be ready before the date on your confirmation email, our colleagues in store will call you…
- How do I redeem my Halfords Motoring Club benefits? To redeem your benefits online you must be logged into your Halfords account. Once at the basket stage of your order, you will have the option to apply any relevant benefits, and switch on your chosen benefit before proceeding to checkout. If you’re shopping in-store, log into your account and show…
- Where can I find my Halfords Motoring Club QR code? You can find your QR code in the Rewards and Benefits section of your www.halfords.com account. You can also find your QR code in the email Halfords sent to you when you first joined Halfords Motoring Club.
- How do I pay for my Halfords Motoring Club membership? Payment is made online when you register for Halfords Motoring Club. Sadly we cannot accept gift cards or Klarna as a form of payment for the Halfords Motoring Club membership. Join Halfords Motoring Club today
- Will my bike be delivered boxed or built? You will be able to find out your delivery and build options on your chosen bike’s product page. All bikes will come boxed unless specified that you would like the bike built when you order or reserve it. There may be a possibility that you can pick up your bike in as little as an hour if you collect…
- Will I be eligible for Klarna finance? Your eligibility will depend on your individual circumstances but you will need to fulfil the following criteria: be 18 years or older have a valid mobile telephone number and email address have a UK home address have a credit/debit card that will be valid for 60 days or more after placing your order For…
- Who is Klarna? Klarna Bank AB is a Swedish bank that provides online financial services. To date, more than 60 million consumers worldwide have trusted Klarna to securely handle their payments. Klarna is regulated by the Swedish Financial Supervisory Authority (SFSA) since Klarna has its banking license in Sweden.…
- Will a credit check be carried out if I apply for finance through Klarna? If you choose the 3 months interest-free option, only a soft-search assessment will take place. This won't affect your credit rating. A full credit check will take place if you apply for the 12, 24, 36 or 48 months options. Please click the following link for more information on our finance options https://www.halfords.com/help-and-advice/orders-and-bookings/payment-and-savings/finance/finance.html
- How do the 6, 12, 24, 36 and 48 month finance options from Klarna work? Once you have set up your account with Karna, you will be sent monthly statements via email. It is your responsibility to make the agreed repayments on time, in full. You can make a manual payment every month or set up automated direct debit payments through your account or the Klarna app. Visit the…
- Do I need to answer any security questions if I apply for finance from Klarna? In order to verify your identity, Klarna reserves the right to ask you a number of questions about your personal circumstances. These are simply an additional level of security to prevent identity theft. Halfords won't have access to the information you provide Klarna. For more information about finance…